Management Team

  • Dr. Lo Ka Shui, M.D., GBS J.P.

    Executive Chairman

    • Dr. Lo Ka Shui, M.D., GBS J.P.

      Executive Chairman

      Dr. Lo has over 40 years of experience in property development, hotel and investment business and holds several government advisory positions.

      He is the Chairman and Managing Director of Great Eagle, and the Executive Chairman of the Langham Hospitality Group (2003-present). He is also the Chairman and non-executive Director of Eagle Asset Management (CP) Limited (Manager of the publicly listed Champion Real Estate Investment Trust) (2006-present).

      Among his other past public and civic positions, he was Chairman of Hong Kong Hospital Authority (2000-2002), board member of the Hong Kong Airport Authority (2003-2011), member of the Exchange Fund Advisory Committee of the Hong Kong Monetary Authority (2012-2018), Director of Hong Kong Stock Exchange (1992-2006) and Chairman of the Listing Committees of both the Main Board (1992-1996) and Growth Enterprise Market (1999-2003).

      He was also non-executive Director for several leading Hong Kong corporate entities, including The Hongkong and Shanghai Banking Corporation Limited (1992-2012), Shanghai Industrial Holdings Limited (1996-2016), Phoenix Satellite Television Holdings Limited (2006-2016) and China Mobile (Hong Kong) Limited (2001-2016).

      Dr Lo has received a number of awards in recognition of his varied contributions to Hong Kong’s business and civic sectors: in 2003, the Government of the Hong Kong Special Administrative Region conferred on him one of its highest honours, the Gold Bauhinia Star. In 2005, Dr Lo was named “Hotelier of the Year” at the Asia-Pacific Hotel Industry Conference, and received the “Hong Kong Business Person of the Year” award from DHL/SCMP. The following year, he was cited as “Travel Entrepreneur of the Year” by Travel Trade Gazette.

      Dr. Lo was born in Hong Kong and graduated from McGill University in Canada, with B.Sc. in Biophysics, and attained his M.D. in medicine from Cornell University. Dr. Lo was trained and specialised in Internal Medicine and Cardiology, and did research in Nuclear Cardiology during his fellowship at the University of Michigan Hospital in USA prior to his return to Hong Kong.

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  • Mr. Bob van den Oord

    Chief Executive Officer

    • Mr. Bob van den Oord

      Chief Executive Officer

      Bob van den Oord leads the company’s strategic growth and performance, overseeing its global footprint, enhancing its operational efficiencies and refining its guest experiences through new partnerships and digital innovations.

      Bob has served as a senior business leader at Langham Hospitality Group for over 20 years and has a solid track record of leading various business units at both the regional and global levels. In his previous roles as COO and Senior Vice President – Sales and Marketing, Bob delivered on numerous organisational transformation initiatives and was instrumental in defining the direction of the group’s storied brands.

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  • Mr. Francis Ling

    Chief Financial Officer

    • Mr. Francis Ling

      Chief Financial Officer

      Francis is a seasoned finance executive with more than 35 years of hotel finance and corporate finance experience. He started working with Hyatt hotels and Hyatt Asia-Pacific office from 1987 to 2008 and then joined Marco Polo Hotel Group as Vice President of Finance from 2008 to 2010. He then took on the role of Group Vice President of Finance at Rosewood Hotel Group, overseeing more than 60 hotels worldwide from 2010 to 2018. Prior to joining Langham Hospitality Group, Francis held the role of Vice President Finance at Sun Hung Kai Real Estate Agency Ltd, whose assets include Four Seasons Hong Kong and The Ritz-Carlton, Hong Kong.

      Francis leads the finance, legal, investment and feasibility teams. He is responsible for the financial leadership, strategy, planning and control, across the growing number of hotels and assets in Langham’s portfolio.

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  • MR. SHANE PATEMAN

    Senior Vice President - Sales & Marketing

    • MR. SHANE PATEMAN

      Senior Vice President - Sales & Marketing

      Shane Pateman oversees the global sales, revenue management, marketing and e-commerce divisions for Langham Hospitality Group globally.

      With over 30 years of experience in the hospitality industry, Shane is a respected hotelier with a solid background and track record in hotel management and operations. Shane was most recently the managing director of Cordis, Hong Kong and regional vice-president, operations for the Cordis brand hotels.

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  • Ms. Sandra NGAN

    Senior Vice President - People and Culture

    • Ms. Sandra NGAN

      Senior Vice President - People and Culture

      At Langham Hospitality Group, Sandra oversees all aspects of human resources, including culture, learning and development, employee engagement, organizational design, and talent management to meet and support the Group’s overall growth plan.

      With over 25 years’ human resources experience, Sandra has a solid understanding and in-depth knowledge of the hospitality industry, with a strong focus on Greater China. Sandra had previously held the position of Vice President, Human Resources, Talent Management Solutions - Asia Pacific at Marriott International where she was responsible for strategic workforce planning and analytics, performance management, employee engagement, diversity and inclusion, employer branding, recruitment technology, talent sourcing and recruiting, college relations and graduate programmes.

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  • Mr. Shrikant Shenoy

    Senior Vice President - Innovation, Digital Transformation and Strategy

    • Mr. Shrikant Shenoy

      Senior Vice President - Innovation, Digital Transformation and Strategy

      An experienced strategist, Shrikant Shenoy has over 20 years of consulting and in-house experience developing innovation strategies to ensure optimum performance results for businesses.

      In his most recent role prior to joining Langham Hospitality Group, Shrikant was Vice President, Strategy for the Jumeirah Group where he worked closely with the CEO to establish and articulate the company’s strategy. He was also with Dubai Holdings for five years where he led the strategic oversight and performance monitoring of multiple business units. During his tenure at management consulting firm McKinsey & Company and Agilisys, Shrikant was responsible for the development of innovation and start-up strategies for the business portfolio.

      At Langham Hospitality Group, Shrikant drives innovation, digital transformation and strategy.

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  • Mr. Lo Young

    Senior Vice President - Operations, China

    • Mr. Lo Young

      Senior Vice President - Operations, China

      Lo Young oversees the China portfolio of hotels and resorts, leading all operational aspects including sales, revenue, marketing, food and beverage, human resources, finance, as well as design and technical service.

      With over 40 years of hospitality experience in international hotel groups across Asia, Lo is a familiar face at Langham Hospitality Group, having previously served as Regional Vice President of China, Macau, and Taiwan from 2011 to 2016. During his tenure, he successfully established and set-up our Regional Office in China and led the opening and pre-opening of 11 hotels in his region.

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  • Ms. Mandy Fan

    Senior Vice President - Development and Strategic Owner Relations, China, Development

    • Ms. Mandy Fan

      Senior Vice President - Development and Strategic Owner Relations, China, Development

      Mandy Fan leads Langham Hospitality Group’s strategic growth in the China market.

      With over 25 years’ experience in the hospitality industry, Mandy is a seasoned hotelier and business leader. Her in-depth relationships, understanding and involvement in the market has made her a respected figure in hotel development in China. Mandy joined Langham Hospitality Group in 2009 and has been instrumental in its expansion ever since. She was most recently the Senior Vice President of Development & Owner Relations – China, contributing to the strategic development of several landmark projects in the region. She holds a Master of Science Degree in International Real Estate from Hong Kong Polytechnic University.

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