Management Team

  • Dr. Lo Ka Shui, M.D., GBS J.P.

    Executive Chairman

    • Dr. Lo Ka Shui, M.D., GBS J.P.

      Executive Chairman

      Dr. Lo has over 40 years of experience in property development, hotel and investment business and holds several government advisory positions.

      He is the Chairman and Managing Director of Great Eagle, and the Executive Chairman of the Langham Hospitality Group (2003-present). He is also the Chairman and non-executive Director of Eagle Asset Management (CP) Limited (Manager of the publicly listed Champion Real Estate Investment Trust) (2006-present).

      Among his other past public and civic positions, he was Chairman of Hong Kong Hospital Authority (2000-2002), board member of the Hong Kong Airport Authority (2003-2011), member of the Exchange Fund Advisory Committee of the Hong Kong Monetary Authority (2012-2018), Director of Hong Kong Stock Exchange (1992-2006) and Chairman of the Listing Committees of both the Main Board (1992-1996) and Growth Enterprise Market (1999-2003).

      He was also non-executive Director for several leading Hong Kong corporate entities, including The Hongkong and Shanghai Banking Corporation Limited (1992-2012), Shanghai Industrial Holdings Limited (1996-2016), Phoenix Satellite Television Holdings Limited (2006-2016) and China Mobile (Hong Kong) Limited (2001-2016).

      Dr Lo has received a number of awards in recognition of his varied contributions to Hong Kong’s business and civic sectors: in 2003, the Government of the Hong Kong Special Administrative Region conferred on him one of its highest honours, the Gold Bauhinia Star. In 2005, Dr Lo was named “Hotelier of the Year” at the Asia-Pacific Hotel Industry Conference, and received the “Hong Kong Business Person of the Year” award from DHL/SCMP. The following year, he was cited as “Travel Entrepreneur of the Year” by Travel Trade Gazette.

      Dr. Lo was born in Hong Kong and graduated from McGill University in Canada, with B.Sc. in Biophysics, and attained his M.D. in medicine from Cornell University. Dr. Lo was trained and specialised in Internal Medicine and Cardiology, and did research in Nuclear Cardiology during his fellowship at the University of Michigan Hospital in USA prior to his return to Hong Kong.

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  • MR. BRETT BUTCHER

    Chief Executive Officer

    • MR. BRETT BUTCHER

      Chief Executive Officer

      As Chief Executive Officer, Brett Butcher provides strategic guidance in the operations of the group’s hotels, spearheads all hotel owner relations, and solicits new management contracts in key destinations around the world.  An Australian national who holds a Bachelor of Business degree from the University of Queensland, Butcher has grown with LHG as senior vice president of sales, marketing and brand as well as managing director of Langham Place, Mongkok, Hong Kong (later rebranded Cordis, Hong Kong.) Prior to LHG, Butcher served in various operational and executive roles for nearly 20 years across the Pacific, North America, and China.

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  • Mr. Stefan Leser

    Senior Advisor

    • Mr. Stefan Leser

      Senior Advisor

      With over 30 years of experience in the travel and hospitality industries, Mr. Leser was previously the group’s chief executive officer. He was also a member of the board of directors and chief executive officer at Jumeirah International. He held senior roles for more than a decade at Kuoni Travel Holding Ltd., the leading Swiss travel services provider where he directed the company’s travel businesses, and was also responsible for all inbound destination management businesses. Prior to joining Kuoni, Mr. Leser spent six years working in the information technology industry with Swissair and EDS Corporation. He holds a MBA from Augusta State University of Georgia (U.S.).

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  • MR. ERIC LUK

    Chief Financial Officer

    • MR. ERIC LUK

      Chief Financial Officer

      Eric Luk is a finance specialist with more than 30 years of experience in group and regional financial control as well as hotel acquisitions.

      His areas of expertise include financial planning, management and control, as well as business management.

      Eric is responsible for the finance, project analysis, research and legal functions and works closely with the owning company Great Eagle Holdings on hotel investment opportunities. He is charged with the alignment of financial strategy, planning, business management, and controls across the growing number of hotels and assets in the Langham Hospitality Group portfolio.

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  • Mr. Bob van den Oord

    Chief Operations Officer

    • Mr. Bob van den Oord

      Chief Operations Officer

      As COO, Bob oversees the regional vice presidents, managing directors and general managers to elevate the operational success of the group’s properties globally. At the corporate level, he steers the food and beverage, spa, rooms and quality divisions to ensure that the hotels around the world meet and exceed operational, guest service, strategic, branding and fiscal plans, while maintaining the highest standards of regulatory compliance.

      A highly respected hotelier in the industry, Bob has over three decades of hospitality experience and was most recently managing director at The Langham, London and the group’s regional vice president, operations (Europe, Middle East and the United States).

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  • MR. SHANE PATEMAN

    Senior Vice President, Sales & Marketing

    • MR. SHANE PATEMAN

      Senior Vice President, Sales & Marketing

      Shane Pateman oversees the global sales, revenue management, marketing and e-commerce divisions for Langham Hospitality Group globally.

      With over 30 years of experience in the hospitality industry, Shane is a respected hotelier with a solid background and track record in hotel management and operations. Shane was most recently the managing director of Cordis, Hong Kong and regional vice-president, operations for the Cordis brand hotels.

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  • Ms. Sandra NGAN

    Senior Vice President - People and Culture

    • Ms. Sandra NGAN

      Senior Vice President - People and Culture

      At Langham Hospitality Group, Sandra oversees all aspects of human resources, including culture, learning and development, employee engagement, organizational design, and talent management to meet and support the Group’s overall growth plan.

      With over 25 years’ human resources experience, Sandra has a solid understanding and in-depth knowledge of the hospitality industry, with a strong focus on Greater China. Sandra had previously held the position of Vice President, Human Resources, Talent Management Solutions - Asia Pacific at Marriott International where she was responsible for strategic workforce planning and analytics, performance management, employee engagement, diversity and inclusion, employer branding, recruitment technology, talent sourcing and recruiting, college relations and graduate programmes.

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  • Mr. Shrikant Shenoy

    Senior Vice President, Innovation, Digital Transformation and Strategy

    • Mr. Shrikant Shenoy

      Senior Vice President, Innovation, Digital Transformation and Strategy

      An experienced strategist, Shrikant Shenoy has over 20 years of consulting and in-house experience developing innovation strategies to ensure optimum performance results for businesses.

      In his most recent role prior to joining Langham Hospitality Group, Shrikant was Vice President, Strategy for the Jumeirah Group where he worked closely with the CEO to establish and articulate the company’s strategy. He was also with Dubai Holdings for five years where he led the strategic oversight and performance monitoring of multiple business units. During his tenure at management consulting firm McKinsey & Company and Agilisys, Shrikant was responsible for the development of innovation and start-up strategies for the business portfolio.

      At Langham Hospitality Group, Shrikant drives innovation, digital transformation and strategy.

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