This Web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site by your visiting this Web site constitutes your agreement to all such terms, conditions, and notices and you are thereby bound by all such terms, conditions and notices.
This Web site is for your personal perusal and search for information purposes only.. You are not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, digital assets, software, products or services found on, or obtained or derived from, this Web site.
All contents of this Web site are the copyrighted property of Langham, its member hotels under its management or operation or control, its parent, subsidiaries, affiliates and/or licensees. All contents of this Web site are protected by the relevant laws of the Hong Kong Special Administrative Region (SAR), including but without limitation to the copyright laws, and are also protected by the relevant international copyright laws.
Copyright © 2011 - 2015 Langham Hotels International Limited, 2701, Great Eagle Centre, 23 Harbour Road, Wanchai, Hong Kong. All rights reserved. All hotels are independently owned and/or operated/managed.
All the trade marks of Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees are all protected and all rights attached to all those trade marks are fully reserved.
The following are some but not exhaustive of the trade marks owned by Langham, its parent, subsidiaries, or affiliates, all member hotels of Langham: The Langham®, Langham Place®, Eaton Hotel® and Cordis®.
The name known as "Langham Hospitality Group" or "Langham Hotels International" is a trade name involved in the hotel business around the world. Trademarks owned by members of the Langham Hospitality Group companies are not permitted to be used or displayed publicly without the prior written permission of the owner of the marks, except for downloaded logos and photographs as provided for elsewhere on this site.
The materials found on this website are provided purely on "as is" basis without any warranty, representation, condition, undertaking or term of any kind, express or implied, statutory or otherwise, including but without limitation to the warranties of merchantability, non-infringement of intellectual property, or fitness for a particular purpose. Langham its parent, subsidiaries, affiliates and the member hotels under its management or operation or control and its licensees do not warrant the correctness or accuracy or completeness of any information, text, graphics, links or any other items or anything else contained in the materials. Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees may make changes to the materials, or the programs, policies or other information described in any of the materials, at any time without notice. Langham, its parent, subsidiaries, affiliates and the member hotels under its management or operation or control and its licensees make no commitment to update the materials. Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees shall not be liable for typographical or data transmission errors or technical inaccuracies in the materials, including but not limited to errors relating to hotel rates and available dates.
In no event shall Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees be liable for any special, indirect or consequential damage or any damage whatsoever, including but not limited to the loss of profits or data, whether in an action in contract or tort or otherwise, arising out of the use or performance of this Web site, even if Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees has/have been advised of the possibility of such damage.
As a condition of your use of this Web site, you warrant that you will not use this Web site for any purpose that is illegal or unlawful or prohibited by these terms, conditions, and notices or the laws of the Hong Kong Special Administrative Region.
Please note that our site may provide links to other sites not operated by Langham or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees and that the privacy policies of those sites may differ from ours. We advise you to check the privacy policies of other Web sites before disclosing any personal information. In any event, please note that those sites do not share your personal information with us. Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees shall not be responsible for any of the contents of those sites and any links we may offer does not imply endorsement of the material on such Web sites or any association with their operators.
Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees may at any time in its sole discretion modify the terms of access to this Site without prior notice to or consent of you. Your continued use of the Site following any such modification, shall be deemed acceptance of such modification and you are thereby bound by all such modification.
This Agreement shall be governed and interpreted in all respects by the laws of the Government of the Hong Kong Special Administrative Region (SAR), exclusive of the choice of law rules thereof. The Courts/ Tribunals of the Hong Kong Special Administrative Region shall have the non-exclusive jurisdiction over any difference or dispute arising out of this Agreement in any respect and shall also have the non-exclusive jurisdiction over any claim or enforcement of this Agreement in any respect. Notwithstanding the aforesaid, Langham, its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees shall have the right to submit any such difference or dispute or claim or enforcement to any other jurisdiction.This Agreement constitutes the entire agreement of the parties with respect to the subject matter hereof and supersedes all prior oral and written agreements. No failure or delay on the part of Langham, or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees in exercising any right or remedy hereunder or enforcing the terms and conditions of this Agreement will operate as a waiver thereof. If any part or provision of this Agreement is found to be invalid, unenforceable or void, then the remaining portion shall remain in full force and effect. Headings are for convenience only and not for use in interpretation of this Agreement.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Langham or its parent, subsidiaries, affiliates or the member hotels under its management or operation or control or its licensees or any other member of the Langham Hospitality Group companies as a result of this Agreement or use of this Web site.
Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
The reservations feature of this Web site is provided solely to assist customers in determining the availability of travel-related goods and services and to make legitimate reservations and for no other purposes. You warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to use this Web site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of this Web site (as well as for use of your account by others, including without limitation minors living with you). You agree to supervise all usage by minors of this Web site under your name or account. You also warrant that all information supplied by you or members of your household in using this Web site is true and accurate and without limitation, or any false or fraudulent reservation. You agree that the reservations of any of the facilities of this Web site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse or misuse of the reservation facilities of this Web site may result in your being denied access to such facilities.
For any reservations or other services for which fees may be charged, you agree to abide by the terms or conditions of purchase imposed, including but not limited to payment of all amounts when due and compliance with all rules and restrictions regarding availability of rates, products, or services. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Web site.
Currency rates are based on publicly available sources and should be used as guidelines only. Room rates are guaranteed only in hotel's local currency. Currency quotes are not updated every day. The currency information supplied by this Web site is believed to be accurate, but Langham, its parent, subsidiaries, affiliates, the member hotels under its management or operation or control and its licensees do not warrant or guarantee such accuracy.
We respect the privacy of all our customers and business partners, and treat personal information (personal data) provided by you to us as confidential. We know that you are concerned how information about you is collected, processed, used and stored, and we appreciate you trusting that we will do so with every due care and diligence.
1. What information about you do we collect
In order for us to operate effectively and provide you with the best experiences with our services, we may request and collect information about you, whether as hotel guests, loyalty programme members, web site visitors or you contacting us for any other purposes, that includes personal information that can identify you as an individual.
Your personal information can come to us via various channels, including but not limited to:
The types of personal information that we collect and process may include, but not be limited to (and may vary by jurisdiction):
Some of the personal information which you provide to us are considered “sensitive personal information” under the privacy and data protection laws in specific jurisdiction – such as personal information from which we can determine or infer an individual’s racial or ethnic origin, health or biometric data. We only process sensitive personal information in such jurisdiction if and to the extent permitted or required by applicable law.
Except where required by local laws, we do not knowingly collect personal information from our websites from any children or minors. As a parent or legal guardian, please do not allow your children or minors to submit personal information without your permission.
We may also collect non-personally identifiable information about you, such as internet log information or visitor behaviour patterns when you visit our websites on your use of our websites, communication preferences, travel habits, aggregated data relative to your stays, and responses to promotional offers and surveys. Please also refer to our Cookies policy.
2. How we process and use your information
We may collect, process and/or use the personal information which we collect in order to:
We will only collect, process and/or use the personal information where we are satisfied that we have an appropriate legal basis to do so. This may be because (i) you have provided your consent, (ii) our use of information is necessary for providing the products and/or services you have requested, (iii) our use of your information is in our legitimate interest as a commercial organisation, such as to operate and improve our services (including for profiling and targeted advertising) and in a way proportionate and respects your privacy rights, and/or (iv) necessary compliance with applicable laws, regulations, court orders or other legal process.
3. Keeping and safeguarding of personal information
To the extent permissible by applicable law, we generally only keep your information for as long as is reasonably required for:
We take reasonable steps to safely and securely delete, dispose of, anonymise and/or block personal information when we no longer need it.
Information security: We endeavour to protect your personal information we maintain and have implemented reasonable technical, organisational and administrative measures to keep your personal information safe and secure and to protect it against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We will review, monitor and update these security measures to meet our business needs, changes in technology and regulatory requirements.
Information transfer overseas: We do business globally. In order for us to operate effectively and provide you with the best experiences with our services, we may centralise certain aspects of our information processing activities and may have databases in different countries (some of which are operated by our local group company and some of which are operated by third parties on our behalf). We may therefore have to share and transfer your personal information from one country to another, or even across multiple jurisdictions, such as:
Your personal information may therefore be subject to privacy laws that are different from those in the country where the personal information is collected or those in your country of residences. We will endeavour that the transfer of your personal information is carried out in accordance with applicable privacy laws and that appropriate technical, organisation and administrative measures are in place for its safeguard.
Information processing by third parties: Like most international hotel brands, we may outsource the processing of certain functions and/or information to third parties, which may be located in countries other than the country where your information is collected or your country of residences. We may also engage market research firms to assist us in contacting our guests for the purpose of market research and quality assurance. When we do outsource the processing of your personal information to third parties or provide your personal information to third-party services providers, we oblige those third parties to protect your personal information with appropriate security measures.
4. You control your personal information
You may always choose what personal information (if any) you wish to provide to us. Please note, however, some of our products and services to you may be affected if you choose not to provide certain details, for example, we cannot reply to you without a name or contact details.
You may be aware that the European Union General Data Protection Regulation gives certain rights to individuals in relation to their personal information - including the right of access to the personal information we hold about them, right of rectification, right to erasure, right to restrict data processing, right to object to processing, right to data portability, right to complain to a supervisory authority, and right to withdraw consent.
If you wish to exercise any of your rights in relation to your personal information, please contact us as described in Section 6 below.
5. Other relevant information
6. How to contact us
“We”, “us”, “ourselves” and “our Group” refers to Langham Hotels International Limited and its affiliates directly involved in the group’s management and operations of properties around the world, including hotels, residences, outlets, local management entities and sales offices in the following jurisdictions: Australia, Hong Kong Special Administrative Region, Indonesia, Mainland China, Middle East, New Zealand, Singapore, Thailand, United Kingdom, and United States of America.
In addition to our rights of disclosure as mentioned hereinabove, we may also disclose your personal information when required by law or court order, or as requested by other government or law enforcement authorities, or in the good faith that disclosure is otherwise necessary or advisable including and without limitation to protect the rights or properties of our Group. This also applies when, in compliance with applicable laws, we have reason to believe that disclosing the personal information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
The information and material contained in this site are for general references only. Our Group disclaims any warranty or representation of any kind, express or implied, as to any matter whatsoever relating to this site or any linked site. To the fullest extent allowed by law, our Group shall accept no responsibility or liability in respect of any loss or damage howsoever arising.
Use of or visit this site does not constitute any binding contract over any goods and services provided by our Group, nor does it constitute an offer of any goods and services provided by our Group. Goods and services may only be available in certain countries and any offer to purchase goods or to retain services from our Group are subject to acceptance by our Group and in accordance with specific terms and conditions on which they are offered.
Copyright and Trademark Notices
All contents of this website are: ©2011-2018 Langham Hotels International Limited. 2701, Great Eagle Centre, 23 Harbour Road, Wanchai, Hong Kong. All rights reserved. This websites may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other intellectual property or proprietary rights of Langham Hotels International Limited and/or our Group. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other intellectual property or proprietary rights is granted to or conferred upon you.